1. Data controller
- Controller: Sortplast, S.L.
- NIF / Spanish Tax ID: B05729843
- Address: Av. Europa 7, 08769 Castellví de Rosanes, Barcelona, Spain
- Contact email: projects@sortplast.com
- Phone: +34 606 566 763
2. Data we may process
When a person contacts SORTPLAST by email, phone or through channels that may be made available on the website, we may process the data they voluntarily provide, such as their first name, surname, company, position, email address, phone number and the technical or commercial information included in their enquiry.
Where the enquiry relates to a material or project, we may also process information concerning the company, the material, photographs, samples, specifications, quantities, sorting requirements and any other information necessary to assess the request.
3. Purposes of processing
Data may be processed for the following purposes:
- Responding to enquiries and requests for information.
- Assessing the preliminary feasibility of sorting projects.
- Preparing, sending and managing offers, quotations and pre-contractual documentation.
- Managing commercial and contractual relationships with customers, suppliers and professional contacts.
- Maintaining operational communications relating to materials, orders, services, collections, documentation and invoicing.
- Complying with applicable legal, tax, accounting, environmental and administrative obligations.
- Protecting SORTPLAST’s rights, systems, facilities and legitimate interests against incidents, claims or misuse.
4. Legal basis
The legal bases for processing shall be, as applicable:
- Taking pre-contractual steps at the data subject’s request and performing a contractual relationship.
- Compliance with legal obligations applicable to SORTPLAST.
- SORTPLAST’s legitimate interest in managing professional and business relationships, responding to professional contacts, administering its activities and protecting its rights and interests.
- Consent, where necessary for a specific purpose that cannot rely on another legal basis.
5. Professional contact details
Where contact details of individuals acting on behalf of or representing a company or organisation are processed, SORTPLAST shall use them solely in the context of the relevant professional or business relationship.
6. Data recipients
Data shall not be sold to third parties.
Where necessary, data may be disclosed or access granted to providers supplying services to SORTPLAST under the corresponding confidentiality and data protection obligations, and to public administrations, authorities, courts, tribunals or other bodies where there is a legal obligation.
Providers may include email, web hosting, IT support, storage and professional advisory services, and other tools necessary for the activity.
7. International transfers
SORTPLAST shall endeavour to use providers that process data within the European Economic Area. Where a provider involves an international transfer of data, the safeguards required by data protection legislation shall apply, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.
8. Retention
Data shall be retained for as long as necessary to respond to the enquiry or manage the pre-contractual or contractual relationship and, subsequently, for the periods necessary to meet legal obligations and address potential liabilities.
Where an enquiry does not lead to a contractual relationship, data may be retained for a reasonable period to follow up the request and subsequently blocked or deleted when no longer necessary.
9. Individuals’ rights
Data subjects may exercise, where applicable, their rights of access, rectification, erasure, objection, restriction of processing and portability, and may withdraw consent where processing is based on it.
To exercise these rights, a request may be sent to projects@sortplast.com or in writing to Av. Europa 7, 08769 Castellví de Rosanes, Barcelona, Spain, stating the right to be exercised and providing the information necessary to verify identity where reasonable.
Data subjects may also lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their data does not comply with applicable legislation.
10. Automated decisions
SORTPLAST does not make decisions producing legal or similarly significant effects based solely on automated processing of data obtained through the website.
11. Security
SORTPLAST shall apply reasonable and proportionate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.
12. Photographs and technical information
Photographs, samples, specifications and technical information supplied in relation to a project shall be treated as confidential and used solely for purposes relating to the assessment, preparation, performance and monitoring of the service, and for compliance with legal obligations and the defence of rights.
SORTPLAST may use anonymised technical information internally for analysis and process improvement, provided it does not enable the customer or data subject to be identified.
13. Updates to this policy
SORTPLAST may update this Privacy Policy when processing activities, services used or legal requirements change. The version published on the website shall be the version in force at any given time.